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Aircall — A phone system your sales and support teams will actually use — built for modern teams

VoIP & Phone

Aircall is a cloud-based phone system designed for sales and support teams. It integrates natively with HubSpot, Salesforce, and 100+ tools, automatically logs calls, and provides analytics on call duration, wait times, and team performance. No hardware required.

Best for

  • +Sales and support teams needing a cloud phone system
  • +Companies wanting CRM-integrated call logging
  • +Remote teams replacing legacy PBX systems

Not ideal for

  • −Companies with fewer than 3 phone users
  • −Teams needing video conferencing (voice only)
  • −Businesses in regions with poor internet (VoIP-dependent)

Illustrative Case Study

Based on realistic usage patterns and typical results reported by users — not a verified customer story. Numbers are illustrative.

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The Problem

An 8-person inside sales team was using personal cell phones and logging calls manually in HubSpot. Average logging time: 4.5 minutes per call. With 20 calls per rep per day, that was 90 minutes per rep per day — pure overhead.

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The Solution

Moved to Aircall at $40/user ($320/mo for 8 reps). Every call automatically logged in HubSpot with duration, recording, and outcome. Managers could listen to call recordings for coaching without scheduling separate sessions.

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The Result

90 minutes/day of manual logging disappeared for each rep — 8 reps × 90 min × 22 workdays = 132 hours/month recovered. At $35/hr blended cost, that's $4,620/mo saved. Call coaching improved — average deal size grew 11% over 6 months.

💡 ROI Estimate: Tool costs $320/mo. Labor savings alone: $4,620/mo. ROI: 14x.

— Frequently asked questions about Aircall

Is Aircall worth it for sales teams?+
Yes. Aircall integrates with CRMs like HubSpot and Salesforce, automatically logging calls and providing analytics. Sales teams typically see improved call handling and better lead follow-up.
Aircall vs RingCentral: which is better?+
Aircall is simpler and better integrated with CRM/helpdesk tools. RingCentral offers more telephony features (video, fax, large PBX). Aircall is ideal for sales and support teams specifically.
How much does Aircall cost?+
Aircall Essentials plan starts at $30/user/month with unlimited inbound calls, CRM integrations, and call recording. Professional plan at $50/user/month adds advanced analytics and monitoring.
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— See also in VoIP & Phone

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RingCentral

Business phone system that works everywhere your team does

💰 Your ROI Calculator

Personalize the estimate — what's your time worth?

$/hr

Aircall saves ~132 hrs/mo on Manual call logging and CRM data entry after phone calls.

Time value (132 hrs × $50)$6,600/mo
Tool cost−$320/mo
Net monthly savings$6,280/mo
ROI multiple21x return

* Estimate based on typical usage. Your actual results will vary.

Pricing

Starting from$40/user/mo (Essentials, min 3 users)
✓ 7-day free trial

Quick facts

CategoryVoIP & Phone
Headquarters🇫🇷 France
◆3.0/ 5.0Boring Score

💡 Tool costs $320/mo. Labor savings alone: $4,620/mo. ROI: 14x.

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