Grammarly Business — AI writing assistant that catches errors your spellchecker misses
Writing & GrammarGrammarly is an AI-powered writing assistant used by 30M+ people daily. The Business plan adds team management, style guides, brand tones, and analytics — ensuring consistent, error-free communication across the entire organization. Works in email, Slack, Google Docs, and 500,000+ websites.
Best for
- +Customer support teams wanting consistent, error-free communication
- +Content teams needing brand voice consistency across writers
- +Non-native English speakers who need confident business writing
Not ideal for
- −Solo users (free Grammarly is usually sufficient)
- −Teams writing primarily in non-English languages
- −Technical writing that uses specialized jargon Grammarly might flag
Illustrative Case Study
Based on realistic usage patterns and typical results reported by users — not a verified customer story. Numbers are illustrative.
The Problem
A 30-person customer support team was sending 500+ emails per day with inconsistent tone, frequent typos, and sometimes confusing language. Email rewrites ate up 25% of supervisor time. Customer satisfaction scores were stuck at 72%.
The Solution
Deployed Grammarly Business ($15/member/mo, $450/mo). Set up a brand style guide with approved terminology, created templates for common responses, and enabled tone detection to ensure empathetic communication.
The Result
Email rewrites dropped 60%. Average response time decreased from 4.2 hours to 2.1 hours. Customer satisfaction scores improved from 72% to 88% in 90 days. Supervisors recovered 10 hours/week.
💡 ROI Estimate: Tool costs $450/mo. Supervisor time saved: 10 hrs/wk × $40/hr = $1,600/mo. CSAT improvement = reduced churn. ROI: 4x+ (excluding revenue impact of happier customers).
— Frequently asked questions about Grammarly Business
Is Grammarly Business worth it for teams?+
Grammarly free vs Business: what's the difference?+
Does Grammarly work with all apps?+
— Looking for more?
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— See also in Writing & Grammar
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AI writing assistant that catches errors your spellchecker misses
💰 Your ROI Calculator
Personalize the estimate — what's your time worth?
Grammarly Business saves ~20 hrs/mo on email writing, editing, and quality assurance.
* Estimate based on typical usage. Your actual results will vary.
Pricing
Quick facts
💡 Tool costs $450/mo. Supervisor time saved: 10 hrs/wk × $40/hr = $1,600/mo. CSAT improvement = reduced churn. ROI: 4x+ (excluding revenue impact of happier customers).